Written on: 15/07/2009
These guys cannot be trusted. They change the rules on you without warning, and without even the courtesy of informing you.
Don't believe the lies they tell about "flexible" equity release or "borrow back" as they have started calling it. And be especially careful of any fixed rate or capped rate tie in period, as you will not be able to exit without paying a substantial penalty when they do change the rules.
I would have rated Northern Rock zero across the board, but apparently 1 is the minimum you can give them, so 1 it is.