Written on: 20/11/2009 by emilydahlia77 (1 review written)
I will never place an order through this company again!
It wasn't until 5 days after placing an online order that it was processed, and we were called that the item I ordered was out of stock! The website definetely should have stated that upon ordering the item. We were charged for the item anyhow, and upon a second phonecall on if we would like to order anything else (with the funds they took from our credit card anyhow) my husband answered no. He wanted our money returned and with that the customer service rep replyed "yup" and hung up!
poor processeng, poor customer service, and poor business practices. You dont actually charge an item until it ships!!!