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“No Delivery ”

written by on 27/04/2017

States reliable delivery on their site:
Absolute Joke.
I ordered a mattress with this company as they had a wide selection at reasonable prices. Stated next day delivery however once through the next available derlivery was one week later.
Received an email confirming the mattress had been dispatched and will be delivered on the due date between 7am and 8pm a text will be sent with an accurate time slot.
Waited in all day with no text so decided to call the delivery distributor to be told that the mattress was due to be delivered today however this hasn't gone out as they are awaiting stock. Once stock is received it will need to be quality checked and could take several days and to contact Mattress world.
I called very upset and angry as I had not only waited in all day but had taken my old mattress to the tip so have no where to sleep. They informed me the mattress had gone missing in transit and will have to wait another week for delivery.
ADVICE: wish I had read the reviews before I ordered from here.

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