written by Ortizbx1982 on 26/04/2017
DO NOT use this company, particularly in Southampton.
Item paid for weeks ago still not received.
Appalling telephone manner, when contacted to ask about item, customer was told in an aggressive tone (with witness) that if they were owed something it would have been received and then when questioned further and asked for a refund was told to ''f*** off'' and called a ''stupid b*tch'' by the female call handler who then hung up on caller.
Incredibly abusive and disgusting treatment completely uncalled for and unprofessional. Call handler was told she was out of line and that call was being witnessed/recorded.
Avoid, avoid, avoid.