written by CroftAntiques on 13/04/2017
First and last time I will be using this very questionable outfit. Beyond bad the worst shipping company or agent I have dealt with in over 40 years. Failed to deliver then asked for nearly £60 to return item. Ignore your comments. Then the add insult to injury they email to say delivery had been made. Three hours later after I have asked for confirmation they then advise they have made a mistake and that they still want nearly £60 to return. Then requested a telephone call from one of their senior management, promised but not received. At the end of the day this will cost my business several hundred pounds and many hours of my time not to mention a very unhappy client. Twice they have sent satisfaction requests instead of answering the question. You can guess the response. Only one place left COUNTY COURT and I look forward to hearing their defence. Trading standards will also be advised and directed to all the adverse comments on here.