Written on: 29/07/2009
I opened an eISA account with Bradford & Bingley in April 2008 because the interest rate was very good. The second year (2009) the interest rate was very poor so I requested a transfer to another ISA Provider. The transfer was agreed with B&B on 15th April 2009. To date 29th July the money has still not been transferred despite many calls and promises from the ISA dept. I will never use B&B again and will tell anyone who will listen to me what an incompetent organisation the B&B is.