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“Stay away from GFT (Global Forex Trading) Dealbook 360! ”

written by on 21/04/2009

Good Points
Good spreads
Low charges

Bad Points
Really bad customer service (clueless people)
Really bad platforms

General Comments
Stay away from GFT (Global Forex Trading) Dealbook 360!

Although they offer one of the best terms & conditions on the market, their customer service is absolutely useless and out of 2 platforms they provide none works. I had been trading with them for about 3 months and I lost money on multiple occasions because the dedicated platform loses connection (and it takes a good 3-4 minutes to reestablish) and pops up with critical exceptions. On multiple occasions I had to reboot the PC to get the platform working again - losses are inevitable. I decided to close my account as it costs me too much nerve to put up with it.

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