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★☆☆☆☆

“My sister and I ordered flowers for our Mum for...”

Written on: 15/03/2010

My sister and I ordered flowers for our Mum for Mother's Day - we have no idea whether the quality of their flowers is good or not because quite simply they were never delivered - even though we paid an additional £6.99 for pre 1pm delivery! Disgraceful sums it up I think especially given that's it was Mother's Day, you'd think they'd be prepared!

I called customer service the next morning and a recorded message announced that their lines were very busy and to call back later, at which point the line went dead!