written by jlhalstead1 on 04/11/2010
Looking at these reviews, I seem to have been really lucky. Mine lasted about 10 years before it went wrong. I could not get any technical support from Culligan and the answerphone was full and would not take any more messages. I wonder why!
I took the advice I read here and contacted Wrekin Water Softners. Excellent and knowledgable advice and service. I purchased a replacement head and fitted it myself. The cost was £185 inclusive of delivery. I also changed the resin at an extra £60. Parts arrived next day. Clear instructions by email and instant telephone support for the one problem I did have. I am told the new head is much more reliable. Time will tell.