Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

738360

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Not happy - ordered 6 items from River Island - came...”

Written on: 11/07/2009 by lostgirl (1 review written)

Good Points
No bad words to say about the quality of items, however a tad expensive... but worth the pennies

Bad Points
CUSTOMER SERVICE IS IMPOSSIBLE TO GET IF YOU HAVE AN ISSUE WITH ITEMS!

General Comments
Not happy - ordered 6 items from River Island - came to around £215 with next day delivery
then went on to my account to find they had cancelled one of the items as it wasnt in stock - NO EMAIL TO TELL ME THIS
THEN... to make matters worse they then charged my card again for the total without the item!!!!

Sent them an email and NO REPLY - bad customer service

Customer service not open on Saturdays - so now I have to wait till Monday to get my £215 back!!!!!

Ruined my weekend as I needed the money to go out! Also got back charges due to them taking me over my limit!!!

NOT HAPPY!