Written on: 26/10/2009
Nightmare is an understatement. do not buy this product unless you wish to defrost every 6 weeks, put up with warm food, ice cream like whipped cream and warm milk on your cereal!! have insurance with domestic and general which is useless too! waiting for an engineer coming for the 3rd time to have another guess as to what the problem is. they seem to be happy to play russian roulette with my familys health. have had this problem for 6 months now. given up hope on it ever getting fixed and beyond fed up so looking into buying another fridge freezer which is not hotpoint! wish we had known how bad this product is before wasting money on it. be good to your health and wallet and do not buy!!!