Written on: 02/09/2010
A week ago I ordered some clothes from La Redoute for when I go on holiday. I asked for them to be delivered to my office as I don't have anyone to take in parcels at home. I was still waiting today and the website said that the order was still "being prepared" so I called them to find out what was going on.
Apparently they can't deliver to business addresses so rather than inform you of this, they keep the order as "being prepared" and wait for you to call up and query what's going on.
Worst customer service I have EVER come across. I will NEVER shop there again.