Written on: 23/08/2010
I can not even describe my thoughts about this Company. I placed my order online and all was showing in stock, well confirmation email said two items pending and all the rest of the order was being processed and that was nearly two weeks ago. No my order has not arrived and after numerous phone calls I was told various problems were down to the new computer system and no way could they tell me when I could expect delivery. No good to me if I dont receive them in time for my holidays and I want to cancel this order but apparently they cant do that, strange thing that as I have told at least three members of staff to cancel it. I have never been treated so badly by an online Company. I will never use LA REDOUTE again, they should stay in France and annoy the French.