Written on: 23/04/2010
I ordered a rectangular tablecloth (purple) for xmas table but was sent an oval one. In January, I returned the tablecloth and asked for the correct shape and size cloth to be sent to me in exchange. It never arrived. Nor was I ever refunded the money.
Frustratingly, emails about my complaint were sent to a subcontractor whom I couldn't contact directly so I've never been able to talk to anyone about the problem.