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★☆☆☆☆

“On a very regular basis from La Redoute I receive...”

Written on: 14/11/2008

Good Points
the range in the autumn/winter catalogue is extensive, up to the minute fashion for all ages, and the prices are acceptable.

Bad Points
there is no e.mail helpline. nor can I find a local telephone number for queries to be answered. 0844 tel. nos. may be useful for the company but very expensive for the customer.

General Comments
On a very regular basis from La Redoute I receive letters, brochures, and discount vouchers through the post. e.mail messages also arrive constantly.

I find these are useless without personal help with a query.

If they cannot provide this service then i shall not be ordering from them again. I would like them to take my name off their mailing list to save us both a lot of time and money.