Written on: 17/01/2007 by oldspark (1 review written)
Works OK and has a long lead.
At 12 months old the black button called the handle lock release broke. It also keeps falling over and with all the tools attached it's very heavy - it could cause injury if it fell on a child.
I dismantled the handle lock release on my Hoover DM4493 and found the catch arrangement very flimsy and broken. I rang the help line as it says on the instructions and was told the replacement part was £7.50 because it was out of guarantee (35days). I asked for a free one but was then given the phone runaround for over 35 minutes until I gave up. It's still broken.