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“I dismantled the handle lock release on my Hoover...”

Written on: 17/01/2007 by oldspark (1 review written)

Good Points
Works OK and has a long lead.

Bad Points
At 12 months old the black button called the handle lock release broke. It also keeps falling over and with all the tools attached it's very heavy - it could cause injury if it fell on a child.

General Comments
I dismantled the handle lock release on my Hoover DM4493 and found the catch arrangement very flimsy and broken. I rang the help line as it says on the instructions and was told the replacement part was £7.50 because it was out of guarantee (35days). I asked for a free one but was then given the phone runaround for over 35 minutes until I gave up. It's still broken.