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★★★★☆

“I have been using La-Redoute for a few years now &...”

Written on: 21/10/2004 by nickthesurfer (1 review written)

Good Points
Decent range - mens, kids & womens.
Price.
Free gifts & promotions.
Website.
Free return/exchange.

Bad Points
Delivery.
Some quality issues.
Varying sizes.
Out of stock delays.

General Comments
I have been using La-Redoute for a few years now & over-all have had a positive relationship with the company. I order via my account & then pay in full with a credit card & so have never had any billing problems. Some of the customer service peeps can be a little on the slow side but you get that with any company. I did feel that quality levels did dip last year (2003) but the stuff recently has been better.

Summary - if you can cope with a delivery schedule of 1-2 weeks, then you'll be happy with this mail order/web based company. Returning unwanted goods is free & easy (either via the local courier or the PO) & the actual ordering process is very simple.