Written on: 23/07/2010
Absolutely useless. If you think you are saving money just forget about it. I had to cancel the flights for my friends (bereavement reason) and was told that I wil get nothing back because of the cancellations fees.
If you try to change the dates or even the pasanger's name, the fees are so high, that you are better off to buy another ticket.
In top of all these, there is no email communication, just a high rate telephone line (£0.75/min).
Please, let's all put these cowboys out off business.
DO NOT USE THEM!!!!
PS A star is still far too generous for this airline.