written by ejFrost171 on 07/04/2017
I have booked 2 journeys on the same booking, a return for an adult and a single for a child. On the adult return leg the child will be with the adult. Due to the age of the child they need to sit together. They were allocated separate seats which I booked thinking it could be corrected afterwards. It can't! The call centre informed me that no changes could be made, even to sit a small child next to their grandparent. Seems it is acceptable to train line to allow 6 year olds to sit unaccompanied.