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★☆☆☆☆

“Expect Overcharging and incredibly inept Customer Service”

written by georgehh on 28/03/2017

Been overcharged £8 per month since the contract started in September. Bought this to their attention in January and was told that the issue will be corrected and I would be credited the monies owed.
I am still being overcharged and haven't received a penny from them.

Wen't to Three directly to sort out the matter and they reduced my bill to the amount MobileShop.co.uk sold it to me for, stating that MobileShop had messed up.

I went back to MS to get my account credited for the amount owed and all they keep stating is that my bill will now be correct.

I had to spend my time sorting out problems caused by their stupidity, they owe me money, and have done since day 1 of the contract, and their customer service is completely useless, only able to tell me what I have achieved by sorting it in the past 7 days!

DO NOT USE THEM!

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