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“iceland holiday”

written by camelid on 26/03/2017

Hotel Island good but lack of any tea or coffee making facilities in room disappointing
Blue lagoon experience and Golden Circle excellent.
N Lights trip on first night abandoned after 2 hours as told no chance of seeing anything. Advised to rebook without further charge for Wednesday as clear skies predicted. Wed daytime very clear suddenly told at 6pm all Grayline trips to lights cancelled. Very disappointed as TUI still took their customers.
Grayline front desk girl told us to complain to you , also receptionist at hotel informed us we could get compensation as we had paid for this in holiday booking.
Perhaps vouchers towards another Fleetway holiday as we use you frequently.

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