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★★☆☆☆

“lack of promised free upgrade”

written by KailynJoyce58 on 23/03/2017

I received an e mail promising a free upgrade when i reserve a car on that basis i reserved a ford focus diesel . My upgrade which i recieved was a skoda rapid .When booking online direct with easirent the category above a ford focus diesel is a ford mondeo diesel .There is no way that a skoda rapid is either remotely in a similar category to a ford mondeo nor is it an upgrade from a focus!

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