written by Kathleen289 on 21/03/2017
I opted for delivery to the Bluewater store for my son's trainers. I received an email saying that my order was "accepted" (which I think is an arrogant way of saying thank you for your order) and was informed that I would receive another e-mail once my purchase had been despatched. A week later, and a few phone calls later, my parcel was still in the warehouse so I was informed that it would definitely be delivered to Bluewater the next day. I went there to find that the parcel was STILL in the warehouse. I hope it will be delivered tomorrow but I won't hold my breath (if it isn't, it won't be in time for my son's birthday). In summary, if you haven't got a specific required by date and don't mind waiting a long time and you can get something at a good price, then go for it but if can get it at a similar price elsewhere, then definitely do that. I won't be ordering from them again in a hurry!!