written by Mikeomatic on 18/03/2017
This company is a total waste of space. Whilst technically the alarms are good, don't expect any help or support when needed. Despite having an expensive monthly contract in place, they will attempt to charge you for callouts, citing any excuse possible to charge. It gets worse; you pay for 2 services a year which they used to visit and check everything by hand. Now you simply get a letter saying it was done remotely and they have been 'green' in not sending out an engineer. How do you know they have really done anything? This company used to be good but clearly it's only about profit. Well good luck making any as your customers leave you, which I will asap. NEVER AGAIN! AVOID AND DO NOT SIGN A 3 YEAR CONTRACT WITH THEM!