Written on: 13/10/2010
I bought tickets with Best Travel Store twice without any problems. I like that that let me pick my seats, request special meals and enter my mileage numbers. They also added a cool feature recently that lets you manage your trip online, including cancelling or changing your flight itinerary without wasting time on the phone with their agents. I should say that BTS initially won my business because they provided me with comprehensive fare rules for my purchase, without any hidden fees. Unlike other discount ticket sellers BTS appears to run a transparent operation. I understand that some other reviewers had a bad experience with invalid fares or ticketing problems, but every experienced traveler knows that this sort of stuff happens at travel agencies and airlines of any size, because the airline ticket business is far from being a simple operation.