Written on: 22/01/2010 by dbouras (1 review written)
I, too, would urge all of you to stay away from BT Store. The prices they have are actually really good deals - as other posts point out- but if a problem comes up with your ticket/reservation they say they cannot do ANYTHING to help you and you, as a consumer, are left in a very difficult situation, especially if you don't have the extra cash to re-book a ticket. I have booked through them many times before without a problem, but this last time when a minor issue came up I became very frustrated with their refusal to help me resolve the situation. TERRIBLE CUSTOMER SERVICE!!!! I WILL NOT BOOK THROUGH THEM AGAIN AND NEITHER SHOULD YOU!!!!!