Written on: 19/08/2009
If you want stress free travel, stay away from Best Travel Store pleeease! My husband used them and had the worst experience ever. He was taken off a flight in Africa and spent a night at the airport before I could arrange to get him out of there. They said he needed a transit visa which BTS nor the airline had told us about. When I called BTS the employee who answered was very rude and offered no help. She refused to let me speak to the manager or supervisor. Worst experience ever!