Written on: 21/01/2011
I have banked with Halifax for over 20 years! I had a child savings account and I now have 3 seperate accounts with them AND a mortgage....not for much longer!
I am never withdrawn or in my overdraft and for the first time the other day in decades, they decided to charge me £15.
When I phoned to complain about their customer loyalty, they said unfortunately there is nothing they could do to resolve.
Halifax this is your loss as you will be loosing a loyal customer!
P.S When my mortgage is up for renewal, I will be moving from that too!