Written on: 08/10/2008
Cheap, helpful telephone agent.
I needed to add a stop-over to my intererary. i followed the directions on their website and called before paying for my reservation. A very helpful lady helped me reserve the stop over and arranged it so i could finalize payment 4 hours later when i got home.
When you make any reservation with any website you need to carefully read everything. This seems to be common sense to me, but a lot of complaints here could have been avoided if the customers actually reading before clicking ....