Written on: 18/06/2010
A horrible experience with the White Company. Bought some of their Carlton glass bedroom furniture. Disaster! The Tapered Cubes went moldy underneath, staining a wooden floor, and the glass on the Carlton dressing table spontaneously chipped when no-one was in the house at all.
The White Company just didn't want to know; they sent an independent advisor who said the mold was 'just dust' (but funnily enough wouldn't touch it or take any away for analysis), they refuse to accept any responsibility, won't give any refunds and so on. We've had to take our dispute to our credit card company and Consumer Direct and we're still out of pocket.
Avoid at all costs! If something goes wrong, you're on your own. The White Company just want your money.