written by Lovene274 on 25/02/2017
Every united flight I've been on has had lazy gate agents and rude and lazy flight attendants. Not one associate has a sense of humor. No one tries to make the passengers comfortable.....we are all just a burden! In addition they make you check your bags at the gate even though there is always plenty and I repeat PLENTY of space in the overheads! They could learn a thing or two from Southwest Airlines.....they blow United away!!!!!'