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Review Number	6868025
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“Poor Customer Service Sales Management”

written by Murray238 on 17/02/2017

Namesco will double the price of your starter hosting when you come to renew. When you call the sales team you will be given a very insulting "well that's inflation" answer. You will be informed during many phone calls with sales that "only a senior manager" can resolve this issue for you. I have repeatedly requested a call back, over several weeks, from the manager, who I will not name, to resolve this issue . no call back has happened. I have looked at my enquiry history and noticed that my issue has been mysteriously Closed ?? !! Leaving you in a situation of paying the "inflated" price or having your website deactivated

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“Poor Customer Service Sales Management”