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★★★★★

“I write this to let you know how wonderful we think...”

written by bushbybabe on 17/05/2010

I write this to let you know how wonderful we think your staff have been dealing with me about this issue. We can not praise them highly enough. Sandra, Adrian and Lyn have provided the best customer service experience we have ever known in our lifetime, even though Adrian did say it was not actually an Autoglym fault, he stuck with me until the matter was resolved by VW.



His skills and advice were nothing but the best and gave such confidence in your company and its products.



I have just washed the car for the first time since Adrian did the lifeshine again and it looks like another vehicle, not the vehicle that I collected brand new from VW in December. The shine and gloss is remarkable and is a tribute to your products.



We have done nothing but speak to all our friends and family about your company and they are astonished at the service we received. They have all said they would have the Lifeshine done when they buy a new car. We were in a Ford dealer the other day and they offered us something similar but when we said no it had to be Lifeshine they did not seem very happy that we did not want their product.



Please pass on our eternal thanks to your wonderful staff, if at anytime you want a testimonial or anything for marketing, please do not hesitate to contact us, we would be more than willing to stand up and shout about what you have done for us.



We just wish more companies could be like yours with staff that emulated your staffs' willingness to help to resolve the issue. They are a credit to your company and we are sure you value them highly.



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