Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
6692811

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“Awful”

written by lucretia_ten on 11/02/2017

I was with scottish power for my gas and electric for a few years on and off (changed suppliers occasionally) but I received nothing but trouble the last 2 times.

When it came to final billing, they completely mucked it up and charged me twice for a quarter and then they kept changing the amount. I had a screen capture showing my zero balance but ended up owing them over £130 - how on earth does that happen. According to SP they had a new system put in, so they couldn't access the old one to update the new one - WHAT!

After a year and a half of phone calls, emails and letters it was still not resolved so I went to the ombudsman who got it sorted out for me. SP executive team had to get involved and clear everything up.

Never, ever will I go back to them - they might be the cheapest but it's not worth the constant stress and being constantly hounded for money that you don't owe.

Was this review helpful? 0 0