written by ihOgden441 on 10/02/2017
I received a parcel from family in the north by myHermes just before christmas containing fabric. I made a set of double width curtains by hand over three weeks. I arranged for MyHermes to collect the parcel for the return journey. The parcel was picked up, then went missing. It got to the senders local depot. How can it go missing. I am very suspicious if it got there how did it go missing ???? Bihar been on the web chat three times and promised each time a phone call, the don't know how to pick up a phone. They have my money what do they need to speak to me for. I HATE MyHermes for losing this parcel. DONT use them . If I knew there was even the slightest chance of myHermes not taking care of my parcel I would not have used them. I trust people, I think everyone has the same standards as I do. Sadly for me I learnt the halfway. I feel sick to my stomach about this loss.