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“I've been a member of the Sunday Times wine club for 8...”

written by robinsurrey on 17/11/2010

I've been a member of the Sunday Times wine club for 8 years. It is outstanding. The wines are almost without exception excellent. I don't have to wander along the supermarket shelves wondering what might taste good - I just leave it to them, knowing that I will get a great variety and that they will all taste great.

The best part of the deal, however, is the call centre. While every other call centre seems to be the other side of the world and staffed with people who don't have a clue, these people are polite, knowledgeable and just a pleasure to deal with. They also invariably answer the 'phone within two rings and there is no 'please select from the following options' irritation.

I am so impressed with this company that I wrote to them a couple of years ago to say so - something which I've never done before.

I even work for a supermarket and get a staff discount, but still get my wine from these people.

Right - gushing over. Bet they'll be rubbish the next time I 'phone them!

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