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“My flowers and gift were never delivered despite...”

written by on 07/02/2017

My flowers and gift were never delivered despite recipient waiting for delivery. They claimed the recipient was not known at the address and offered to try again for an additional charge of half the product price + fresh delivery charges. The address was correct as I had sent something else by DHL and it was delivered without a hitch. I thteatened to report them if they didn't resend it at their cost or reimburse the money to me and they never bothered to respond.

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