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“Very poor customer service when it comes to refunds or...”

Written on: 29/10/2010 by joolz27 (1 review written)

Very poor customer service when it comes to refunds or exchanges. They gave me false tracking numbers and wouldn't respond to emails. Without phone numbers available, I was left to ask for a manager on their online chat. They would not give me anyone else. I wrote a detailed 2 page long report and emailed and faxed it to the customer service manager, Brent Stonecipher and did not receive a word of response. I will not use this company ever again.

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“Very poor customer service when it comes to refunds or...”