written by on 17/09/2010
I have used Kennel Connection for 6 years. I think use is too good a word. I've WORKED AROUND KC for 6 years. The program does NOT work as it's supposed to. There are 'run time errors' galore that shut the system down. Pay over $300 a year and you can get help to fix the error with an "upgrade". Get your upgrade and alas you have 4-5 NEW errors that weren't there the last "fix". Don't pay the additional big bucks for support and you will be told "your support plan expired some time ago". And they WON'T help you. I just want a product that works like it should for the price I paid (over $2000 to date). My current issue; the petsitting commission report is doubling the commission to my sitters so I am stuck going over EVERYTHING and hand adjusting to them correctly. HUGE thumbs down about this product.