Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

646066

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Upon being directed to the Urbanity Store site via...”

Written on: 26/03/2009 by batteredmint (2 reviews written)


Upon being directed to the Urbanity Store site via Google, I was under the impression it was a rather large, professional company with some good discounts and a wide range of stock. Purchacing my item(s) was quick, convienient, secure and easy. I was initially pleased with the transaction, and had managed to buy my long desired item(s) at a reasonable price.



However, several days went by. No sign of my purchace, I had recieved the email confirming the order was "pending", however nothing else. First class post, as advertised, did not normally take a week I thought. So, I sent a polite email to the company. No response. A few days later I rang them, I was told if items had not been recieved in another 2 days, then to call back.

2 days went by... Nothing. So I phoned again, nobody seemed "available", so I emailed, no reply, still nobody available on the phone!



A total of 15 days passed. No replies, no contact, nada! Eventually... my item arrived. I am now happy, but not with the service, Will NOT be shopping there again in a hurry!