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★★★★☆

“If it weren't for the fact that Sprint has the best...”

written by boe. on 08/03/2003

Good Points
The phone is good - but crippled by Sprint and LG

Bad Points
LG and Sprint should be ashamed of their tech support or lack there of. I purchased the phone in SEPTEMBER when Sprint claimed the software would be out shortly to allow the phone to sync with Outlook. Snapsync clearly mentions the software update on their home page but so far no one at Sprint or LG via phone or e-mail knows anything about the software/firmware update for the phone.

General Comments
If it weren't for the fact that Sprint has the best reception in California, I would purchase another phone from another provider. Sprint's tech support claims they don't know anything about the software update even though Snapsync clearly mentions it on their home page. LG shouldn't limit itself by waiting for Sprint to release the patch, it should be available like any other patch directly on their web site.

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