Written on: 06/12/2006 by familyguy19 (1 review written)
2nd month was free
Slow turnaround, not a great selection, hardly good value for unlimited package, difficult to get top titles.
I am on the one disc unlimited package which is a misnomer because I'm lucky if I get a disc a week from my selection of 25 films. Initially though all was well and I received a couple of films a week and these were always within my top 5 choices. However after 3 months that changed and I started getting films from the bottom of my list only, and the turnaround time went up from a couple of days to about 5 days. When I complained about this I was told about their fair usage policy which I can only imagine I had exceeded by watching the film on the day and returning the following day. So on my unlimited package of 9.99 a month I get a film per week which certainly over the last few months has been a "filler" type (bottom of my list) which I don't think represents good value. If I wanted to rent a mid range title, mid-week my local video store would do this a lot cheaper than 2.50.
Unfortunately I have a credit on my account but as soon as this is used up (they won't refund it) I will be leaving Cinema Paradiso. Myself I don't think they are a lot different to any of the other companies out there but on a smaller scale, and having been dissatisfied with all of the others (Screen Select were good but patchy) I'm seriously considering a SKY Movies subscription. This coupled with the excellent (and now free) Film4 should give myself and my family everything we could want which the Internet rental companies don't seem to be able to do - especially Cinema Paradiso.