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“Looks Good and has all the bells and whistles but...”

Written on: 12/03/2008

Good Points
Looks Good and has all the bells and whistles

General Comments
Looks Good and has all the bells and whistles but Volkswagen have not informed the public of what type of driving conditions the car is suited too.
Do not purchase a Golf GT Sport Turbo Diesel if you drive short distances.
The problem is that the filter for the diesel blocks up as the car needs to be driven at over 2000 RPM.
When the filter is blocked the car drops power and then it has to be driven in Sport Mode which only has four gears and in drive mode it has six gears, so the fuel consumption increases and what also can happen the car will only engage two gears which are first and second.
Image if you are on a busy road and cars are behind you trying to maneuver past you and sounding their horns and almost rear ending your car and your stress levels go off the scale, It ' s happen to me.
When I purchased the car I informed the sales person of the driving distances and the type of driving which he acknowledge.
The first time the warning filter light appeared the car was taken to Volkswagen Dealership and I was informed that they plugged into their computer and had fixed the problem and the dealer recommended that I purchased diesel from Shell or BP which I did.
The problem happened again, so back to the dealership only to be told that the problem has been fixed using the computer.
When the problem happened this time the car had to be towed, the dealership discovered through Volkswagen that this is an ongoing problem and the dealership advised me that the have had other cars with the same problem back at the workshop.
Volkswagen has since issued a memo to their dealers advising them of the problem with certain driving conditions and distance ' s.
I had to purchase another car and I lost $6000, the sales people at dealership bent over backwards to help me. When I approached Volkswagen they washed they hands and blamed the dealer. I tried to explain to Volkswagen how they could release a car and not have it completely tested and that they should inform the public of the problem, I have also asked the name of the person who rejected my claim and I ' m still waiting, they where not interested.
This issue has to be made public and I would also like to be reimbursed the $6000 and it won the car of the year award.