Written on: 22/04/2011
Would give 0 out of 5 if able to. Ordered items requesting that if order could not arrive by certain date as I was going abroad to cancel the order. The order did not arrive in time. Arrived back to the uk to find the order in my back garden. I returned the items. Later I find that I have been charged a late return fee for each item and they will not refund that amount.
They also kept the money that I paid for the order, ie not refunding my debit card instead keeping it in my balance of Fashion World account.
Expensive for cheap quality clothing.
Terrible customer service.
Appalling, appalling, appalling.
Steer well clear from this company.