Written on: 26/08/2009
i purchased the trial set of sheer cover with all of the brushes and enough product to keep you going for around a month. i found mixing the powders to be messy, inconsistent and timeconsuming. the concealer was excellent, but comes in a duo so you cant buy exactly what you need in future orders. being so dissatisfied, i rang sheer cover to exercise my right to a full refund within 60 days if not totally happy and was refused. lady said i had to have the original box and all packaging, literally all packaging. i challenged this and she said well how do we know that you bought it from us and that you didnt buy it off ebay. this company is totally unprofessional and unhelpful. considering i had all make up items and proof on my credit card slip that i had bought from them within the last 3 weeks, she was not budging. i only spoke to one lady and couldnt be bothered to waste my time with a lady who was so rude. so sorry sheer cover, you do not get my vote and i could not t recommend you for th e produut or the customer care.