Written on: 13/05/2011 by ADAM HOLLIDAY (1 review written)
Got quote on line thought money supermarket took out fully comp, took my money never received any paper work i.e insurance paper work or recite for monies paid after two week they said I needed to send in driving license & proof of address + no claims proof I did this on four occasions via fax & e-mail still never received paper work. Every time I called to sort out an automated pick up, waited for real person to answer which takes about 5-10 min & 8 out of 10 times the phone was hung up by staff before speaking. Sent written complaint which has never been answered until I stopped my direct debit and was informed that I had a £40 charge.
DO NOT TRUST THIS COMPANY THEY ARE UN PROFESSIONAL AND ONLY AFTER YOUR MONEY THEY MAKE EVERY EXCUSE IN THE BOOK ONCE YOU HAVE MADE A PAYMENT NOT TO INSURE YOU EVEN THOUGH YOU HAVE NOTHING TO HIDE YOU CANNOT RESOLVE THE PROBLEMS THEY SAY EXSISY AS THEY NEVER RETURN CALLS OR EMAILS.
ONLY A MATER OF TIME BEFORE WATCHDOG AND TRADING STANDARDS GET THIS COMPANY SHUT DOWN.