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“I agree with the previous report the state of the...”

Written on: 23/03/2011

I agree with the previous report the state of the toilets are to mildly say disgusting. A lot of people judge the hygeine of a restaurant from the clenliness of the toilets. If this is anything to go by you wouldn't eat here, however as we had come from London we decided to try it. The food was very average,(they wouldn't get away with it in London). The Mix grill tasted like it had been cooked previously and then reheated in the microwave when ordered. The staff are rude, very untrained and very unprofessional. When we asked for an extra plate, they said we couldn't have one! Was this not a restaurant? We asked to speak to the Manager and was told he was too busy (there was 8 people eating in there). Compared to other pub/restaurants nearby. the drinks are very very expensive, nearly £3.60 for a pint of lager and £2 for a childrens fruit shoot! Yes £2.00 for a fruit shoot which is 50p in the shops. We understand that you have to make a profit, but even compared to London Standards this is a rip off. On top of all this there was a 10% service charge!!! What a joke Service charge? There was no service? If the owner is reading this please note In this current climate, Everyone is checking prices. People want value for money, without sacrificing quality. We are prepared to wait for fresh food. Please take this tip, take all your staff and go and eat and drink at the Regency in Queensbury, London. See how they do it, you will learn a lot of things.