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“I have been with Orange for around 3 years and they...”

written by JamesCanter on 01/02/2005

Good Points
Good coverage (in most places)

Bad Points
Customer service has something to be desired.

General Comments
I have been with Orange for around 3 years and they area good company if you can't be bothered to shop around for the best deal and you consider one mobile company to be just as good or just as bad as another.



Their customer service is a bit on the ropey side, I have had to make a few complaints over the years and most of the time I get usual (unhelpful) corporate dribble from who ever I'm speaking to on the phone. I think you have to look at it from their point of view (as with any other mobile phone company) - There are millions of mobile phones in circulation in the UK today, split that between 5 providers and your still looking at one hell of a profit.... why should they make the effort? In my experiance, they're only REALLY helpful when they're trying to sell you a new contract.

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