Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
61487

Why are you reporting this review?

★☆☆☆☆
WRITE A REVIEW

“I have no idea who is responsible for Lloyds TSB ”

Written on: 25/02/2011

I have no idea who is responsible for Lloyds TSB Internet Banking but they are clearly NOT I.T. savvy. How was it possible for a Bank to have a default format that showed most recent transactions at the top of a column? They - eventually - fixed that, and other problems - BUT one has to ask "What use is a Bank with closed doors?" The site has been down all day 25th Feb 2011 and no explanation, no pre-login message, no idea in the call centre as to when it will be back !! - do these people understand the slightest thing about customer service - if its going to be off all day then TELL ME on the FIRST SCREEN [YES I'M SHOUTING] - I've been with Lloyds for over 55 years and I'm thinking maybe I need to change Banks - over the past 5 years they have employed some of the MOST STUPID corporate managers I have ever encountered.