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Review Number	603623
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★☆☆☆☆

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“I have been unable to access their website to update...”

written by on 21/02/2010

I have been unable to access their website to update my account details for a number of weeks now, Causing my account to be suspended.

The Customer service / techical depts were clearing reading from a script and either were not listening or did not understand my problems.

The sign up process is very good and slick but trying to sort out problems is a real headache. I guess they think its such a small amount of money each month that people will not bother to try and fix things once there is a problem !!

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“I have been unable to access their website to update...”